Product · B2B lead nurturing

Most B2B revenue is lost to silence, not to a competitor. B2B lead nurturing software for South African sales teams: it holds the follow-up rhythm for every account, drafts the next touch with that account's own context on it, and adjusts against what actually produced meetings.

Dashboard showing active deals, touches due, first-to-second meeting conversion, leak rate and the revenue trend
The rhythm
A cadence per phase

Discovery, warming, established, dormant. Each phase carries how often an account should hear from you, and the platform proposes the next move and when it is due.

The words
Drafted with context

Every draft carries what that account runs, what was discussed and what they objected to. A person reviews and sends it, so nothing goes out that nobody read.

The feedback
Adjusted on results

Every touch records its outcome. Moves that produce meetings are favoured, moves that produce silence are used less. The rhythm changes because the evidence did.

The cadence

An enquiry on Monday, a customer who keeps buying. Six steps. The rhythm is held by the platform, the words are written by a person, and the outcome feeds back into both.

01An enquiry arrives and becomes a relationship

A first enquiry is not a deal, it is the start of a relationship with a phase. It lands in one place with its source, and the platform opens a record that will outlive this particular order.

Enquiriesunassigned
BM
Busi MkhizeSilvermere Networks
Pricing on 48-port switches
Website
JS
Johan SteynVantage Fibre
Fibre patch leads, monthly volume
Referral
AP
Anita PretoriusOakhurst Networks
Quote for a metro POP refresh
Trade show
02Every account sits in a phase

Discovery, post first touch, warming, established, dormant. The phase is not a label somebody remembers to update: it moves on what actually happened, and it decides how often the account should be contacted.

Deals by follow-up stage10 in the pipeline
New enquiry1
Following up2
In conversation3
Quoted2
Ordering2
03The cadence decides the next move

Each phase carries its own rhythm, and the platform proposes the next touch and when it is due. A rep opens one queue in the morning rather than deciding, account by account, who has gone quiet.

Provista RetailTier C · following up
Working towardSecure meeting 2
Day 0Intro and capability deckSent
Day 4Deployment brief, fibre POPSent
Day 9Check in, offer a site walkDue today
Day 16Case study, similar metro buildQueued
04The touch is drafted, a person sends it

The draft comes with the account's own context attached: what they run, what was discussed, what they objected to last time. It is reviewed and sent by a person, so nothing goes out that nobody read.

Context on this accountcarried into the draft
Technical setup48-port PoE, metro fibre
DiscussedLead times on OM4 cassettes
ObjectionPrice against incumbent
Order cadenceEvery 6 weeks
Draft, awaiting reviewnot sent
Hi Busi,

You mentioned lead times on the OM4 cassettes were the sticking point. We are holding stock on those now.

Worth a short site walk before you commit to the POP refresh?
05Accounts going quiet surface themselves

The number that matters is not how many were contacted, it is how many went quiet mid-funnel. Accounts that stop responding are raised while they can still be recovered, rather than discovered at quarter end.

Meeting 1 → 2
80%
Leak rate
12%
Revenue, 30d
R 105 000
At risk of leakinggoing quiet
Ashwood Capital
Dormant, no interaction in 34 days
Quintrell Systems
Two touches unanswered since the quote
06The cadence learns from what worked

Every touch records its outcome, and the moves that produce meetings are favoured over the ones that produce silence. The rhythm is not a rule somebody wrote once. It is adjusted against results.

Move effectivenesslast 90 days
Deployment brief62%18 sent
Case study48%24 sent
Check-in call31%40 sent
Price reminder9%16 sent
Favoured more: deployment brief. Favoured less: price reminder.
The platform

Everything the cadence touches. Pipeline, account, library, analytics.

Every deal by follow-up stage, with what it is working toward and how many touches have gone out.

Deal pipeline arranged by follow-up stageAccount detail showing phase, cadence and the context carried into every touchContent library of briefs, case studies and marketing materialAnalytics showing conversion, leak rate and revenueShared enquiry inboxAccount list showing phase and last contact
Optimisation

The rhythm is not a rule somebody wrote once. Every touch records its outcome, and the moves that produce meetings are favoured.

Optimisation screen showing how effective each follow-up move has been, with controls to favour it more or less
An outcome on every touch

A touch is not finished when it is sent. It is recorded against what happened next, which is what makes the rest of this possible.

Favoured more, favoured less

Moves that produce meetings get proposed more often. The ones that produce silence quietly fall away.

The rhythm is per phase

A dormant account and a warming one do not get the same cadence, and neither is chosen by a rep guessing.

The screens on this page are the live platform, captured as it renders. The company, its customers, suppliers and every figure are generated for demonstration. No client of ours appears anywhere on this page.

What sales leaders usually ask.

A rhythm of contact attached to the phase an account sits in. A discovery account and an established one do not hear from you at the same frequency or about the same thing. The platform proposes the next move and the day it is due, so a rep opens one queue in the morning instead of deciding account by account who has gone quiet.
No. It drafts, a person reviews and sends. The draft arrives with the account's own context attached, what they run, what was discussed, what they objected to last time, so the review is quick. Nothing goes out that nobody read.
Every touch records what happened next. Over time the moves that produce meetings get proposed more often and the ones that produce silence fall away. The rhythm is not a rule somebody wrote once at the start, it is a rule that keeps being tested against results.
The number the platform tracks is the leak rate, how many accounts stop responding mid-funnel. Accounts that go silent are surfaced while there is still something to recover, rather than discovered at quarter end when the deal is gone.
Discovery, post first touch, warming, established and dormant. An account moves between them on what actually happened, not on somebody remembering to change a dropdown, and the phase is what decides the cadence.
It is the system of record for the relationship: enquiries, accounts, deals by follow-up stage, the touch history and the outcome of each one. For most B2B teams that is what the CRM was supposed to be doing and was not.
Conversion from first meeting to second, where accounts leak, and what the book produced this month all sit on one screen. That is the argument for the cadence, and it is measured rather than asserted.
Briefs, case studies and campaign material live in a library on the platform rather than in somebody's inbox, so the person writing the next touch is working from the current version.
The platform is configured to your phases, your cadences and your content, then loaded with your existing book. Most of the work is agreeing what the phases actually are, which is a conversation worth having regardless.
No. The screens are the live platform captured as it renders, but the company, its customers and every figure are generated for demonstration. No client of ours appears anywhere on the page.

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